I can't log in
30-second answer
Try password reset first via the forgot-password page. If you signed up with Google, use Sign in with Google. If you see "Account archived," your subscription likely lapsed — re-subscribing restores everything. Still stuck? Submit a ticket.
Step-by-step
Step 1: Reset your password
Visit the forgot-password page, enter your email, check your inbox (including spam). Click the link, set a new password.
Step 2: Did you sign up with Google?
If yes, the email/password form won't work — click Sign in with Google instead. Use the same Google account you originally signed up with.
Step 3: "Account archived" error
Your subscription lapsed past the 7-day grace period and the account is tombstoned. Subscribing again on the pricing page automatically un-tombstones — your data, posts, and progress are all restored.
Step 4: "Account suspended" error
This usually means a code-of-conduct issue. Submit a ticket; the admin team can review.
Step 5: Verification email never arrived
- Check spam, then your "Promotions" tab if you're on Gmail
- Click Resend verification on the login page
- If still nothing after 30 minutes, submit a ticket — we can manually verify
Step 6: Browser issues
- Clear cookies for
aijunkiesuniversity.com - Try a different browser
- Disable browser extensions (some block auth cookies)
Things to know
- Magic-link emails expire after 1 hour. Request a fresh one if it's been longer.
- VPN or Tor connections trigger our fraud check. Disable VPN for the login attempt.
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Last updated May 3, 2026